Terms & Conditions

1. Contractual Agreement

These Terms of Service constitute a binding legal contract between you and PREPT regarding your use of our mobile app, site, resource libraries, and administrative features. By accessing our platform or creating an account, you acknowledge that you have read and agreed to these conditions. If you are acting for an entity, you represent that you possess the authority to bind that organisation to these rules. Access is prohibited if you do not agree to these terms.

2. Service Scope

PREPT functions as a digital ecosystem designed for tradespeople and field teams to streamline task preparation. Our services facilitate the indexing of technical manuals, the creation of digital field records, and the sharing of workplace resources. Please note: PREPT is a supplementary tool and never a substitute for qualified professional oversight, engineering certifications, or mandatory safety compliance protocols.

3. Account Security and Eligibility

Use of our services is restricted to individuals aged 18 and older. Users must provide truthful registration data and are strictly responsible for maintaining the confidentiality of their login credentials. Any activity occurring under your profile is your responsibility. You must alert us immediately at contact@preptwork.com if you suspect any unauthorised breach of your account security.

4. Managed Workspaces

Organisations using PREPT to manage teams are responsible for verifying the permissions of invited users and ensuring that uploaded technical data is accurate and lawful. When you join a workspace, your activity, records, and submitted documents are visible to designated admins. If a user’s access is revoked by the organisation, the organisation retains control over all records generated within that workspace as part of their operational history.

5. Prohibited Conduct

Users must employ PREPT solely for legitimate business preparation. It is strictly forbidden to use the app for illegal activities, upload malicious code, or bypass security features. You agree not to rely exclusively on the platform for critical safety decisions. Final accountability for work performed and adherence to site-specific regulations remains with the user and their qualified supervisors.

6. AI and Automated Outputs

As of June 2026, PREPT utilises advanced processing and AI to suggest resources. You acknowledge that these automated outputs may occasionally be inaccurate or incomplete. Users are required to manually verify every system-generated suggestion against official manuals and current legislation before implementation. We do not warrant that any AI-driven insight is fit for a specific high-risk task.

7. Intellectual Property Rights

While you retain ownership of your original data, you grant PREPT a global licence to host and process this content to provide the service. The PREPT interface, code, and branding remain our exclusive property. Users may not decompile, copy, or redistribute our proprietary software without express written permission.

8. Subscription and Billing

(App Store)Payments for premium workspaces are processed via Apple. These subscriptions renew automatically under Apple’s standard billing terms unless disabled in your ID settings. Failure to maintain an active subscription may result in limited access to archived records. We comply with all Australian Consumer Law requirements regarding digital service transparency.

9. Limitation of Liability and Indemnity

To the maximum extent permitted by law, PREPT is provided 'as is'. We are not liable for indirect losses, site incidents, or data errors. You agree to indemnify PREPT against claims resulting from your misuse of the platform or your failure to verify technical safety documents. Our total liability is capped at the amount paid by you in the preceding 12 months or AUD $100.

10. Governing Law

These terms are governed by the laws of Queensland, Australia. Any disputes will be settled within the jurisdiction of Queensland courts. We reserve the right to update these terms to reflect technological or legal changes; continued use of PREPT after such updates constitutes your acceptance of the revised terms.

Contact Information

PREPT Legal Department

Email: contact@preptwork.com

Web: https://www.preptwork.com

PRIVACY POLICY

1. Overview

PREPT ("we", "us", or "our") provides a digital platform for tradies, field crews, and supervisors to prepare for jobs. This policy explains how we handle your personal data across our app, website, and company workspaces. We operate under the Australian Privacy Principles (Privacy Act 1988) and aim for high standards globally, including GDPR compliance where applicable. If you use PREPT through an employer, they manage your workspace records.

2. Data We Collect

We collect information to make your job easier:(a) Identity: Your name, email, phone number, and account role (Admin/Worker). We use secure login providers and never store your passwords.(b) Workspace Info: Your business name, invite details, and admin activity logs.(c) Technical Content: Job notes, checklists, safety records, uploaded photos, and technical manuals you save to your library.(d) Usage & Device: Device type, app version, and diagnostic logs to fix bugs and keep things running fast.(e) Access Features: We only access your camera, files, or location if you explicitly grant permission to attach photos or tag a job site.(f) Payments: Workspace subscriptions via the App Store are handled by Apple. We see your subscription status but never your credit card details.

3. How We Get Your Info

Information is gathered when you sign up, join a team, create a prep record, upload trade documents, or contact our support team. We also receive technical data from our service providers (like Auth0 or Supabase) to keep your account secure.

4. How Your Data Is Used

We use your info to:- Run the PREPT platform and sync your work across devices.- Let supervisors manage team access and resources.- Organise technical manuals and generate job records.- Maintain security and notify you of important app updates.We do NOT sell your data and we do NOT use your information for third-party advertising.

5. Employer-Managed Workspaces

If you’re part of a company team, your employer/boss or admin can see your work records and resource library uploads. Once a record is synced to a company workspace, it becomes part of their official history. If you leave the company, they may keep those work records for compliance.

6. Sharing Your Info

We share data only with :

- Your designated company workspace and team members.

- Essential service providers (hosting, database, and email delivery).

- Legal authorities if required by Australian law.

- Core partners include Auth0 (Security), Render (Hosting), Supabase (Storage), and Apple.

7. Overseas Data

While we are Australian-owned, some data may be stored on secure global servers (USA, EU, or Singapore) used by our infrastructure providers. We ensure these partners meet high security standards.

8. Security

We use industry-standard TLS/SSL encryption and strict access controls to protect your data. While no system is 100% bulletproof, we work hard to keep your work records safe. You are responsible for keeping your login credentials private.

9. Keeping Your Data

We keep your info as long as your account is active or as needed for your company’s legal records. If you ask us to delete your data, we will do so unless we are legally required to keep it for safety or tax audits.

10. Your Rights

You can request to see, fix, or delete your personal info at any time. You can also manage app permissions (like location) in your phone settings. For records owned by your employer, you’ll need to contact your workspace admin.

11. International Users

If you use PREPT outside Australia, you agree to your data being processed in Australia and other international hubs as per this policy.

12. Third-Party Links

If you link to a manufacturer’s manual or another website, their privacy rules apply. We aren't responsible for external site security.

13. Age Limits

PREPT is for professional use. You must be at least 18 years old to use the platform.

14. Policy Updates

If we change how we handle data, we’ll update this page and notify you via the app or email.

15. Feedback & Complaints

If you have a privacy concern, let us know. We aim to resolve all complaints within 30 days. You can also contact the OAIC (oaic.gov.au).

16. Contact

Privacy Officer - PREPT

Email: contact@preptwork.com

Web: https://www.preptwork.com